
Overview
Pack of 5 eraser refills. Fits all Cross 0.7mm mechanical pencils, except the Cross Classic Century and Tech3+ ranges.
Loads of good customer reviews submitted through feefo
Delivery Information
All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.
We deliver worldwide with a choice of standard (tracked post) and express (DHL air) delivery for most countries. Standard delivery to European countries is €6.50 and takes approx. 2-5 working days, whilst express is €20 and takes 1-2 days. To USA we offer tracked post (6-10 days) for $6 (free on orders > $100), and an express service (2-5 days) for $12. Delivery charges and estimated times vary for rest of world countries, please see our delivery page for more information.
Returns Information
Please return any unwanted items within 21 days of purchase. The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty. Please email support@penheaven.com if you wish to return an item, and we can provide a returns label. The charge from Europe is €8 and £10 from most other major countries.
Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email support@penheaven.com. A returns label will be provided free of charge
Gift Wrap
We offer a professional giftwrap service to complement your pen or leather journal. Simply check the giftwrap option on the product page before you add to basket (a charge of £3.25 will be added).
We use a premium silver giftwrap paper with a subtle two-tone patterned effect, and a hand tied silver ribbon. We also include a matching gift tag, which can be appended with a message of your choice. Simply add your message to the text box when you reach your basket. Items are giftwrapped individually i.e. if you order several items only the specific item requested will be wrapped.
We do not include any paperwork inside the giftwrapped item. If you select a different delivery name to your billing details, we add a gift receipt which hides all prices.
Delivery options
Standard Tracked | Express (DHL Air) |
|
USA |
6-10 working days - $6 (free > $100) |
2-5 working days - $12 |
Canada | 3-9 working days - CA$12.50 | 2-7 working days - CA$25 |
Australia | 4-16 working days - AU$13 | 4-8 working days - AU$27.50 |
EU | 2-5 working days (varies by country) - €6.50 |
2-3 working days - €20 |
Norway | 6-13 working days - Kr60 |
2-3 working days - Kr180 |
Switzerland | 4-6 working days - CHF6.50 | 1-2 working days - CHF20 |
Hong Kong | 6-7 working days - HK$55 | 2-3 working days - HK$165 |
ROW | see delivery page | see delivery page |
All orders placed after 3pm will be despatched the following working day.
Nib size guide
- EF particularly fine
- Distinct variance between nib sizes
- Free flowing ink
Loads of good customer reviews submitted through feefo